New customers can enroll on the SureLock 24 Unbundled or SureLock 36 Unbundled fixed-rate plan and receive a $50 bill credit
Choose from the SureLock Unbundled plans of 24 and 36-months that offer peace of mind and rate stability, regardless of changes in the weather.
When you choose a fixed rate plan with XOOM Energy, you enjoy the benefits of:
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Locking in a rate for the full term of your contract**
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Getting stability for the duration of your term
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Protection against the uncertainty you've come to expect with your electric bills
Please note, temporarily the $50 bill credit offer is not available to residential customers in the Lubbock Power & Light (LPL) market. Please check back regularly to this page for updates on availability for customers in LPL.
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Seamless Service Transition
No service interruptions during the switch, and we will handle your service transfer.
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Same-Day Switch Available
Enjoy the convenience of same-day switching for request made by 5 p.m. central time.
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Early Termination Fee Coverage
XOOM Energy will cover early termination fees from your current provider up to $150***
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Customer Loyalty Program
Earn and redeem for gift cards, merchandise and more just for being a loyal customer.
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Budget Billing
Put some predictability into your monthly electric bills with Budget Billing.
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Auto-Bill Pay
Worry less each month about missing a payment with the convenience of Auto-Bill Pay.
*Limited time offer. The $50 bill credit is a one-time promotional offer only for first-time residential electric customers in Texas who enroll on the SureLock 24 Unbundled or SureLock 36 Unbundled fixed-rate plan. Additional eligibility requirements, terms and restrictions may apply. Please see our Terms of Service for full details, which can be found on online in the Product Details section of each plan and in your Welcome Email/Letter. Previous customers or existing customers are not eligible. $50 bill credit will be awarded on your third electricity bill following the initiation of service on this plan. You must maintain enrollment on this plan in good standing (no past-due balance or pending termination) at the time of credit award to receive the bill credit. Any positive bill credit balance will carry forward to the next month's electricity bill. Bill credits are not transferrable and not redeemable for cash. XOOM Energy may discontinue this offer at any time without prior notice.
**Your price may change only to reflect actual changes in TDSP charges, changes to the Electric Reliability Council of Texas or Texas Regional Entity administrative fees charged to loads, or changes resulting from federal, state or local laws or regulatory actions that impose new or modified fees or costs on us that are beyond our control.
***Please note that the following criteria must be met in order to qualify for the Freedom2Connect program in Texas: available to residential home meters only; must be a new residential energy customer switching to XOOM Energy from another provider; must enroll on a fixed-price plan that is 12 months or longer; the ESI ID or Utility Account Number matches the ESI ID or Utility Account Number enrolled with XOOM Energy; First and last name and service address must match the prior provider’s bill. Customers have 30 days from their enrollment date to claim their bill credit, and there cannot be a gap in service dates with the previous provider and XOOM Energy. Your bill credit will only be processed once a copy of the final bill showing the cancellation fee is provided. For full details on the Freedom2Connect ETF Payoff program and how to receive the $150 bill credit, please visit acn.xoomenergy.com/freedom2connect.