Holiday Hours
In observance of the Fourth of July Holiday, XOOM Energy’s Customer Care will be closed Monday, July 4th.  Normal business hours will resume at 8am ET on Tuesday, July 5th.

Remember you can manage your account online by visiting MyXOOM or find answers to your questions in our FAQ section.

Residential service plans

Budget Billing



Budget Billing is an optional payment program designed to provide predictable billing by equalizing payments over the course of several months.  There is no cost to enroll and the program is available to both residential and small business customers.

Budget Billing is sponsored by utility companies in XOOM Energy markets across the country and may also be known as Average Billing, Balanced Billing, Balanced Payment Plan, Budget Payment Plan, Budget Plan, BudgetWise Billing, Equal Payment Plan or SimplePay Plan. 


Click on the state below to learn more about Budget Billing in your market.


Indiana       Kentucky  Maine         Maryland   Massachusetts  
Michigan  New Hampshire  New Jersey    New York    Ohio 
Pennsylvania Rhode Island  Texas  Virginia  

Note: Not available in Washington DC.